Do I need to pay a deposit?
We require a $250 security deposit at the time of booking to reserve your event date. The full balance of your rental is due 1 week prior to your event. View our cancellation policy here.
Security deposits will be fully refunded 2-3 business days after the event as long as the equipment does not have excessive dirt, isn’t stained, wet, or moved from original setup area, and isn’t damaged.
If your event is cancelled, the security deposit will be held to use on future bookings with us!
What are your rules?
Thank you for asking! ;) It is very important that everyone enters and exits our equipment in a safe manner and that the capacity limit is being met. A full list of our rules will be given during booking, but the main rules include:
No face paint / confetti / silly string / paper streamers
No shoes
No food/drink
No pets
No sharp objects
No waterplay
Adult supervision required
Do you offer any discounts?
We do not offer any ongoing discounts! We do however offer a $50 discount when you rent both a bounce house and ball pit for your event!
Are your rentals cleaned?
Yes! We thoroughly clean and sanitize our equipment after every use to ensure high safety and cleaning standard. We also complete a wipe down sanitization during delivery. Should you return our rentals with excessive dirt/grime/party decor mess, you will forfeit your $250 security deposit for additional cleaning.
What surfaces can you set up on?
A flat level surface is required. We can set up on turf, grass, concrete, and asphalt. We anchor our inflatables with sandbags or stakes for optimal safety. We cannot setup on dirt or any type of rocks. Please make sure the area is clean & free of debris, including sticks, rocks, sprinklers, and pet waste. Do not cut grass within 3 days of delivery.
What forms of payment do you accept?
We accept credit and debit cards, Venmo, Paypal, as well as cash. All reservations must be paid in full 1 week before the event date. If paying by cash, payment is due in full at the time of your rental delivery. No exceptions. We will not set up before receiving payment. Please have exact change. Security deposits are due at time of booking.
Are you insured?
Absolutely! We are fully licensed and insured. A copy of our insurance credentials can be supplied to you upon request.
Do you set up indoors or outdoors?
We set up both indoors and outdoors (as long as the weather permits)! If outdoors, we ask that you keep the equipment in a shaded area where the equipment won’t get too hot for your little ones. If your party is indoors, you must have enough ceiling clearance for bounce houses.
What if I need to reschedule my event?
We get it, stuff happens. As long as you give us 14 days notice, you can put your security deposit towards a future date in the 12-month calendar year. View our full cancellation policy here.
What if it rains?
At Little Babes, we follow guidelines regarding inclement weather policies as suggested by professionals in the inflatables industry and our insurance carrier. Therefore, in the event of bad weather we reserve the right to cancel at our discretion. We always recommend having a backup indoor location. Read full rain policy here.